Introduction
At SaurabhUX, we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy outlines the shipping process, costs, and timeframes for both physical books and other products purchased through our website.
Order Processing Time
Processing Time: All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays. Order Confirmation: You will receive an order confirmation email once your purchase has been completed. This email will include your order number, product details, and estimated delivery time.
Shipping Rates and Delivery Estimates
Shipping Costs: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the items in your order
Standard Shipping: Delivery typically takes 5-7 business days after the order has been processed and shipped.
Express Shipping: If available, express shipping options will be shown at checkout for an additional fee, with delivery typically within 2-4 business days after the order has been processed and shipped.
International Shipping: We currently do not offer international shipping. Orders can only be shipped within India.
Shipping Confirmation & Order Tracking
Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with your tracking number(s).
Order Tracking: You can track your order using the tracking number provided in your shipping confirmation email. Please allow 24-48 hours for the tracking information to update.
Shipping Address
Accurate Address: Please ensure that all shipping information is accurate at the time of purchase. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
Change of Address: If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate the change if the order has not yet been shipped.
Delivery Issues
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at admin@saurabhux.com with your order number and details of the issue. We will work with the carrier to resolve the problem and ensure that you receive your order. Missed Delivery: If a delivery attempt is made and you are not available to receive the package, it may be redelivered or sent to a local carrier office for pickup. Please follow the carrier’s instructions for redelivery or pickup.
Returns and Refunds
For information on returning products and receiving refunds, please refer to our Return and Refund Policy
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: admin@saurabhux.com
- Business Address: Bijnor Road, Lucknow, Uttar Pradesh, 226008, India.
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